How to Fix Gmail App Crashing on Android & IOS

May 23, 2023 | Egbujor Victor
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Gmail is an easy-to-use email app that saves you time and keeps your messages safe. Get your messages instantly via push notifications, read and respond online and offline, and find any message quickly.

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And over the years; the Gmail app has become part of our daily run-to app for mail due to the ease, convenience, and easy load of features added by Google.
Not to forget, Gmail is also part of Google Workspace, allowing you and your team to easily connect, create and collaborate.
Despite all these nice features, the Gmail app might start crashing on your Android or iOS device as time goes on for just no reason.
Well, let’s discuss what might possibly cause the Gmail app to auto-stop whenever it’s in use with an “unfortunately Gmail stopped promptly” or no prompt in some cases.
In addition, we’ll also see some troubleshooting tips to stop the Gmail app from auto-crashing.

Why the Gmail App Keeps Crashing on Android & iPhone

Listed below are some reasons why your Gmail app keeps stopping.
  1. Insufficient Space on Device
  2. Too many emails signed in to the device with push notifications turned on
  3. Outdated version of Gmail.
  4. The bug from the recent update.
  5. Corruption of Cache.
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How to Solve Gmail App Crashing on Android & iPhone

There are many approaches to fix the auto crashing of the Gmail app, if you’ve tried all and the issue still persists then contact Google.

1. Clear Cache on Gmail App

The very first step to take whenever you notice this is to clear the cache of the Gmail app. Who knows if the cache on your device has been corrupted?
Screenshot 20211003 092345 Settings
Cache which can also be called history according to Wikipedia; helps Gmail store data so that future requests for that data can be served faster; the data stored in a cache might be the result of a copy of data stored elsewhere
You can also go ahead to clear all data on the Gmail app to reset the app to default settings, follow the below guide to learn how to do so.
  • Open Settings > Apps > Search and select Gmail
  • Now, scroll to the Storage section and click on it.
  • Click on “Clear Cache” and “Data” for the Gmail App.
  • Lastly, restart your device and that’s it.

2. Uninstall Updates on the Gmail App

This will resolve any issue arising from a recent update on the app by simply reverting to the version of Gmail that came when the device was newly purchased.
Doing any of these will not wipe off your data as they’re stored in Gmail Servers and not on your local device.
To do uninstall updates of your Gmail app then follow the below guide.
  • Navigate to Settings > Apps > Select Gmail
  • Now, Click on the 3-vertical dots by the right-hand side and select the “uninstall updates” option.
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  • You can go to the play store or apple store > search the Gmail app
  • Hit the Uninstall button and install it back afterward.
  • Finally, restart your device.
That’s it.

3. Log out of Multiple Accounts on the Gmail App

If you’re the type that has thousands of Gmail, Outlook, and Yahoo emails signed into your Gmail app then you would notice a crash soon, speaking from experience tho.
If you have more than 10 emails signed to your Gmail app then I advise you to consider removing unimportant emails from the app.
You should notice the stability of the app after making these changes.

4. Update the Gmail App

Having an outdated Gmail app might also cause frequent shutdowns and crashing.
As we all know,  updates come with various improvements, bug fixes, and co; so it’s best to check if you’ve downloaded an update to the Gmail app.
To install the updates, kindly read on…
  • Launch your Playstore or Apple Store and search for the “Gmail” app
  • Click on the update button if it’s available to download it.
That’s all.

5. Disable and Re-enable the Gmail App

You can also disable and re-enable the app if it’s an inbuilt system app.
Doing these will not wipe off your data as they’re stored in Gmail Servers and not on your local device.
Simply follow the below guide to disable and enable the Gmail app.
  • Navigate to Settings > Apps > Search Gmail
  • Tap the Disable button at the button.
  • Finally, Re-Enable the app.
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That’s it.
1 Screenshot 20211003 093949 Settings
1 Screenshot 20211003 094004 Settings

6. Turn off Dark Mode for the Gmail App

After Android 10 was introduced, Google went ahead to launch the Gmail dark mode for its users after which many users reported a crash.
Now, Google removed the dark theme temporarily and added it again after it was fixed, but we can’t say with certainty whether this feature is definitely stable on all those Android devices. It is currently exclusively available on Android 10.
So, we recommend disabling the dark mode feature and monitoring how the app works after this.
To turn off Dark Mode on the Gmail app, simply:
  • Launch Gmail > Tap on the hamburger menu > Settings
  • Now, Choose General Settings > Theme > Select “Light” from the list.
  • Reboot your device.
2 Screenshot 20211003 104851 Gmail
That’s all on fixing the auto crashing of your Gmail app on your device, if the problem still persists after applying these then contact Google on either the play store or apple store and they’ll personally look into it.
In conclusion, I hope this article has provided you with all the possible solutions to fix a crashing Gmail app without muscle.
Kindly share and drop comments below.

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C.E.O Lukastech Blog, Writer, Website Designer, Student. We Expound Technology.

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