If you want to Install the Snapchat app to your device but it’s proving abortive, this article will show you reasons why it’s happening.
Snapchat is an app that allows users to chat, share videos or picture stories, and also take camera shots using their inbuilt filters.
Since the app was launched in 2011, it has gained popularity due to its ability to integrate instant messaging with media.
One of the features I personally enjoy is the ability to serve as cloud storage for your images and videos for easy retrieval.
You can check out our article on how to import your photos and videos to Snapchat.
Now, some of the reasons why your Snapchat is not Installing are due to an unsupported device version, no Internet connection, low device storage, or the app has been banned in your location.
In this article, we’re going to list all the possible reasons why your Snapchat is not Installing and how to fix it.
Why is my Snapchat not Installed?
There could be a few reasons why your Snapchat app is not installed. Here are some of them:
- Unsupported Device Version
- No or Poor Internet Connection
- Low device storage
- App cache
- App not supported in the current country
At the time of publishing this article, Snapchat only supports device that runs on version 5.0 or later. Trying to install the app via whatever means on an unsupported device will not be successful.
Also, a strong internet connection is required for downloading or updating the Snapchat app, so you can wait till you get to a place with better connectivity before you retry the installation.
In addition, if your device is low on memory then you’d find it difficult to install the Snapchat app. The Snapchat app requires 64MB for android devices and 258MB storage to install properly on android and iOS respectively.
Finally, Countries such as North Korea, Russia, Iran, Uganda, and Belarus have either restricted or banned Snapchat usage. So, I guess you know the reason why the app isn’t working on your device.
Now that you’ve seen all the possible reasons why Snapchat isn’t installing on your device, let’s see how to fix it.
Why is my Snapchat not Installing – FIX
Here are some things you can try if you have the “why is my Snapchat not Installing” query.
1. Connect to a stable network
Whether you’re using a Wi-Fi or data connection, make sure your internet connection is strong enough to download and complete the installation.
This is very necessary when installing from the play store or app store.
2. Check for Device Updates
If you’ve got a device that’s running on a version below v5.0 or iOS 12 and support update then you can go to the settings section of the device and update to a newer version. The play store should tell you that the app isn’t meant for your device.
If you don’t see any available software update then you should resort to the next solution.
3. Get a new device
If your phone doesn’t have an update that’s up to v5.0 then you can get a replacement.
Go for devices with operating systems that run on version 5.0 and above or iOS 12 upward for iPhone users.
4. Check your device storage
Another important thing to watch out for is the available storage on your phone. As stated earlier, the Snapchat app requires 64MB for android devices and 258 MB storage to install properly on android and iOS respectively.
Do well to check if your RAM storage is sufficient for the installation from the file manager.
5. Restart your device
Restarting your device often clears logged caches and logs that might prevent apps from performing well.
You can initiate a restart action and try installing the app once more.
6. Clear the Store Cache
You can try clearing the cache for any store you’re initiating the installation from – play store (Android) or app store (iOS).
- Go to your settings
- Navigate to apps
- Find the play store or app store > Storage
- Clear Cache
You can now retry the installation.
7. Uninstall and Reinstall the App
If you’ve already installed a previous version and you’re trying to install a newer version that is giving issues then you can uninstall the app and reinstall it.
This will clear all bugs and cache of the app and you can now proceed with the installation.
8. Close and Reopen the Store
In this phase, you can close the play store or app store finally and restart the download process.
9. Remove and re-add your account
If you’re signed into the play store or app store and the installation Is giving issues, you can either switch accounts or re-authenticate the account by logging out and in.
10. Contact Snapchat
While this might take time, you can reach out to Snapchat via mail at [email protected] or visit the website at https://support.snapchat.com/en-US
11. Reset your device
If you met all the criteria for installing the app and it’s still giving you issues then you can reset your device to give it a clean start.
This should fix the installation troubles and get you back to Snapchat.
12. Download from an external source
This mostly applies to android users who are finding it hard to install the app from the play store, you can search Google for a site that offers app downloads for the authentic Snapchat app.
Be wary of which site you install from to avoid getting viruses into your device too.
If you have tried all of these steps and are still having trouble installing Snapchat, it’s possible that there is a problem with the app itself. In this case, you may need to wait for Snapchat or the store to fix the issue or try reaching out to their customer support for further assistance.
Why is Snapchat not installing on my iPhone?
The main reason why Snapchat is not Installing on your iPhone is that your device is running on software below iOS 12. Snapchat doesn’t run on devices running on outdated firmware.
Why does Snapchat say pending when installing?
A pending message when installing Snapchat is simply a notice that your internet connection is poor or has been tampered with.
Why can’t I download Snapchat from Play Store?
Why you can’t download Snapchat from Plaistow is because of low device storage or a poor internet connection.