PayPal generally communicates with its users via email regarding any activity on their account, ranging from account creation to limitations or chargebacks.
Unfortunately, a number of both new and long-time customers have reported that they are unable to locate important emails such as transaction confirmations or email verifications in their inboxes, which can be quite aggravating.
Furthermore, not receiving confirmation emails after receiving money or placing an order through PayPal can also cause frustration and uncertainty regarding the status of the transaction.
In this article, we will explore some potential causes for why PayPal is not sending confirmation emails, as well as how to troubleshoot the issue efficiently, without wasting any time.
Why am I not getting a PayPal confirmation code in my email?
Here are the plausible reasons why the PayPal verification code isn’t coming to your email.
- Wrong email address/Details
- Slow internet connection
- PayPal Technical glitches
- Trouble from the email provider
- Code caught in the spam or junk folder
Typing in the wrong email address during account creation is an indication that the code will never get to you until you correct it.
Also, PayPal might have glitches where they won’t be able to send out confirmation emails at the time.
In addition, your choice of email provider matters as this issue is most common with PayPal users with the @yahoo mail.
Finally, it could be that the email was sent but your email provider marked the mail as spam or malicious.
How do I get PayPal to send me a confirmation email?
Here are some steps you can take to troubleshoot PayPal not Sending Confirmation emails.
1. Make sure you entered the correct email address
The first step towards fixing this problem is by taking a second look at the email you provided during registration.
It could be that there’s a typo in the spelling or a missing letter. If this is the case with you then you’ve to reach out to PayPal to correct this.
Alternatively, you can check if the email address is available with the email provider and register it for the sole purpose of the confirmation email.
Once you’ve verified, you can replace it with your current mail.
2. Check your spam or Junk Folder
Different email providers have specifics with which they mark emails as spam. If the PayPal confirmation mail gets caught up in the junk or spam folder.
You can open the folder and get your mail and then report to your email provider that the mail is not spam.
- If you’re using Gmail, here’s how to go about it.
- Open your Gmail App > Navigate to Spam
- Open a message in the spam folder
- Tap on the “Report, not spam” above the message
Incoming messages from this recipient will always be sent to the primary folder henceforth.
3. Be Patience
Email often gets caught in the air and might take longer to arrive in your inbox, you can give it some time to reflect.
Also, in a case where PayPal is the issue then you’ve to retry the verification some other time.
4. Add a new email
If you’re already on the platform and suddenly stopped receiving confirmation emails on your PayPal then you should consider adding a new mail as the primary email.
If you’re with Yahoo mail, configure Outlook, or Gmail as your primary email and see if this resolves it.
This option isn’t available for fresh accounts who are yet to verify their registration email.
5. Check your internet connection
If you have a slow or unstable internet connection, it’s possible that the confirmation email didn’t go through.
Make sure you have a strong, stable internet connection, and try refreshing your mail or resending the confirmation code.
6. Contact PayPal Support
This is usually the last resort if the above tips don’t fix the problem. You can contact PayPal Support via live chat on their website or send a call.
They’ll provide you with a personalized resolution to the problem. Also, they might not be able to resolve the issue at all times from experience.
Regardless, solutions 1, 4, and 2 should resolve the issue hopefully.
FAQs
How long does it take for PayPal to send a confirmation email?
PayPal Confirmation email takes immediately to hit the inbox, however, factors such as your choice of email provider, availability of the internet, and the accuracy of the email address play a huge role in this.
Why is PayPal not confirming my email?
If PayPal is not confirming your email then it may be that the verification mail has expired and you’ll need to generate a current mail.
In addition, it could be a glitch from PayPal that requires you to try again some other time.
How do I get PayPal to send me a confirmation email?
To get PayPal to send you a confirmation mail, log in to your PayPal and go to your account settings.
On the email section, click on “confirm email” right below any of the unconfirmed email addresses and you’ll get a mail right away.
Why is my PayPal account not confirmed?
For PayPal to confirm your PayPal account, you’ll need to link a valid bank or card to your account.
Why am I not getting a confirmation code to my email?
If you’re not receiving a confirmation email from PayPal, it could be due to a number of factors such as the email being delivered to your spam or junk mail folder, an incorrect email address on file, a weak internet connection, or a technical issue on PayPal’s end.
